LED Lighting FAQ

Frequently Asked Questions
About LED Lighting

Answers to common questions about our products, pricing, warranty, and how to choose the right LED lighting for your home or project.

中文版 →

About Osdin Lighting

Where is Osdin Lighting located?

We are at 2429, Jalan E 3/6a, Taman Ehsan, 52100 Kepong, Kuala Lumpur. Near the Taman Ehsan area, easily accessible from Jalan Kepong. Google Maps and Waze both direct to our showroom.

What are your opening hours?

Monday to Wednesday and Friday to Saturday: 11:00 AM to 8:00 PM. Closed on Thursdays. Sunday: 11:00 AM to 7:00 PM. You can also reach us anytime via WhatsApp at 011-37808218.

What is a COB LED strip and how is it different?

COB (Chip on Board) LED strips have a higher density of LEDs per metre, producing a continuous, dot-free line of light. Standard LED strips show visible individual LED dots. COB strips are preferred for exposed installations, cove lighting, and architectural details where a seamless look matters. We stock both types.

What is your warranty policy?

We offer a 1-to-1 replacement warranty on all LED lamps. If it fails, bring it back to our showroom. We replace it on the spot. No receipt hunting needed. Ceiling fans are serviced on-site. Excludes water/flood damage, wrong installation, physical damage, and cut/modified strip light.

Do you offer delivery?

Orders above RM50: free delivery around Kepong and Jinjang. Get it same day when you order before 6pm (we use Lalamove, Grab, or our own driver). Bulky items like ceiling fans may have a small surcharge. We'll confirm before sending. Further out? We'll work out courier. Or just pick up at our Taman Ehsan shop, no charge.

LED Products & Technology

What types of LED lights do you sell?

We stock LED downlights (round and square, 4-8 inch), LED T8 and T5 tubes (2ft and 4ft), LED flood lights (50W-200W, IP65/IP67), LED strip lights (12V/24V, COB and standard), surface mount panel lights, track lights and eyeball lights, LED bulbs (E27, E14, GU10, MR16), moisture proof battens, high bay lights, and DC ceiling fans. Most items are ready stock for immediate collection.

Are your products SIRIM approved?

We have supplied SIRIM-approved lighting in Kepong since 2010, and SIRIM-approved options are available across our range. Some newer or budget items may not carry SIRIM yet, we always tell you honestly which is which, and recommend the right option for your needs and budget. Just ask us.

Do you offer bulk pricing for contractors?

Yes, we offer competitive project pricing for contractors, interior designers, and property developers. Contact us via WhatsApp at 011-37808218 with your project details, product type, quantity, and timeline, and we will get back to you with a quotation. Bulk orders across all product categories qualify for project pricing.

Do you provide installation services?

We are a lighting supply shop and do not provide installation directly. However, we work closely with experienced electrical contractors and can recommend reliable installers. All our products are in ready stock for your electrician to collect.

What is CRI and why does it matter?

CRI (Colour Rendering Index) measures how accurately a light source shows colours compared to natural sunlight. A CRI of 80 or above is good for general use. For retail displays, art galleries, and photography, look for CRI 90 or higher. Most of our LED products have CRI 80+, with premium options at CRI 90.

What is the difference between T8 and T5 LED tubes?

T8 tubes are 8/8 inch (1 inch or 26mm) in diameter and are the standard replacement for fluorescent tubes in offices, factories, and commercial spaces. T5 tubes are 5/8 inch (16mm) in diameter, slimmer and typically used for cove lighting, display cabinets, and under-cabinet lighting. We stock both types in multiple lengths and wattages.

Choosing the Right Light

Is it cheaper to buy LED lighting online?

Often not, once you add everything up. A low online price usually excludes delivery, and shipping just one or two bulbs can cost more than the lights themselves. Buying from our Kepong showroom means no shipping at all and same-day collection. And if a unit fails, you swap it 1-to-1 over the counter instead of posting it back and waiting. For bulk and project orders, our pricing is hard to beat once delivery and warranty are factored in.

What is the difference between warm white, cool white, and daylight?

Warm white (2700K-3000K) gives a cosy, yellowish glow ideal for living rooms and bedrooms. Cool white (4000K) is neutral and bright, good for kitchens and workspaces. Daylight (6500K) is a crisp, bluish light best for task lighting, garages, and commercial areas. Many of our LED lights come in 3-colour switchable models so you can choose on the spot.

What color temperature is best for a bedroom?

Warm white (3000K) is recommended for bedrooms. It creates a cosy, relaxing atmosphere that helps wind down at night. For reading lights in the bedroom, you may want a dimmable warm white or a 3-colour light that lets you switch to a brighter setting when needed.

Do you have ready stock or need to pre-order?

We maintain ready stock for all core product categories, downlights, T8/T5 tubes, flood lights, strip lights, surface mount panels, track lights, LED bulbs, and ceiling fans. For large project quantities (100+ units), we recommend calling ahead at 011-37808218 to confirm stock levels and reserve your order.

Do you offer delivery?

Orders above RM50: free delivery around Kepong and Jinjang. Get it same day when you order before 6pm (we use Lalamove, Grab, or our own driver). Bulky items like ceiling fans may have a small surcharge. We'll confirm before sending. Further out? We'll work out courier. Or just pick up at our Taman Ehsan shop, no charge.

Projects & Contractors

What color temperature is best for a kitchen?

Cool white (4000K) is ideal for kitchens. It provides clear, neutral light that makes food preparation safer and easier. Many homeowners prefer 3-colour switchable downlights so they can adjust between warm and cool depending on the time of day.

How many downlights do I need for my room?

A general rule is one downlight every 1.5 to 2 metres. For a standard 4m x 5m living room (20m²), you would need approximately 6 to 9 downlights at 12W each. The exact number depends on ceiling height, wall colour, and desired brightness. Visit our showroom and we can help you plan the layout.

Can I use LED bulbs in existing fluorescent fittings?

Yes, but it depends on the fitting. For T8 fluorescent tubes, you have two options: non-bypass tubes that work with the existing ballast, or bypass tubes that require rewiring to remove the ballast. We recommend checking your existing fitting and we can advise which option suits your setup. Visit our Kepong showroom or WhatsApp us.

Still have questions?

We reply fast on WhatsApp. Tell us what you are looking for and we will recommend the right product.